We offer complete car care service from routine dealer recommended maintenance to complete diagnostics and full service auto repair. We know that our reputation is built "one customer at a time" and we appreciate your business.
Since 1970, Tuffy Tire & Auto Service has been committed to treating our customers with honesty, respect and professionalism. Our philosophy is to provide quality parts and service at an exceptional value. We recognize that satisfied customers are the foundation of our business and that our future success is determined by how well we exceed our customer's expectations today!
Done Right. Period.
That's how we do things at Tuffy® Tire & Auto Service Center. That's why only Tuffy offers a 1-year/12,000-mile guarantee on parts and labor you can take to any store. Plus, we offer a courtesy inspection with every Tuffy purchase. It covers tires, brakes, fluids, exhaust system, battery, belts and more. With every purchase, we even give you 12 free months of roadside assistance, too. We call it ToYourRESCUE®. Our work will be DONE RIGHT. PERIOD. Or we'll fix it for free. Now that's what you call Tuffy totally having your back.
Our full service tire and auto service centers service all makes and models, foreign and domestic, cars and trucks. Our highly qualified technicians specialize in providing quality auto repair services including; brake repair, fluid service, transmission repair, suspension service, engine service, exhaust repair, oil changes, air conditioning repair, wheel alignments, preventative maintenance and much more.
Call Tuffy Tire & Auto Service Center today and let us exceed your automotive repair expectations!
Reviews See all
Write yours“Gary and his entire team do an amazing job. Customer service is top notch. I've been taking my vehicles there for years and completely trust Gary and his team with all my families vehicles needs. ”
Steve S
Apr 12, 2022 – panama city beach, FL
“These guys are great. Repaired our tire and got us back on the road quickly. Fair price. Good communication. ”
David Scruggs
Mar 13, 2022 – Atlanta , GA
“Just arriving in Panama City Beach I heard a weird noise I could not identify. Took vehicle to Tuffy. Even though they were VERY busy, I got a call in less than four hours with diagnosis. Even though they could not procure the part for several days beyond my planned stay, they assured I could drive the vehicle the 350 miles home. They were correct in that and the diagnosis. Very good communication and quite friendly. Highly recommend this auto repair shop. ”
Randall Cheney
Dec 01, 2021 – Memphis, TN
“Extremely helpful staff and excellent service. We went to Tuffy auto on Panama City Beach Parkway. While we were on vacation and a low tire pressure light came on. We have nitrogen filled tires so I was worried that we would have trouble finding a place to help us. Tuffy staff came to our rescue and did nitrogen fill. I was able to drive home confident that I would not have any tire issues. Thank you very much to the Tuffy employees. ”
Donna Howard
Oct 22, 2021 – Birmingham, AL
“I cannot say enough how much I appreciate the people at Tuffy's! I was in Panama City for vacation and due to leave on Monday at 10:00 a.m. On Sunday my car would not start. It was not the battery. I had to extend my stay and search for a mechanic, have my car towed and wait for the diagnosis. The first place I called said it was a 10 day wait to even look at it. It didn't matter that I was 900 miles from home with 3 grandkids and nowhere to stay. AAA recommended Tuffy and towed my car on Monday morning. They had it fixed by that evening. I am sure Tuffy pushed me ahead of others but they understood the gravity of the situation, much like priorities in an emergency room. I was able to leave on Tuesday afternoon for home in my own car. Thank you, Tuffy!!”
sonja moser
Oct 22, 2021 – tulsa, OK
“On a vacation and had a nail in the tire. Couldn't have had better service. Friendly, prompt, accurate, and made me feel at home.”
Matthew Hale
Aug 02, 2021 – Panama City, GA
“Always have had great service and great people, I trust them with all my vehicles ”
Randy Simpson
Aug 02, 2021 – Panama City Beach, FL
“It was time for an oil change, actually past due, the closet place for me (without having someone pick me up and take me back) was Tuffy's. I called the day before, they set me up for an appointment at 7:30am. I went, handed over the keys and Landon did his job! Staff is friendly and prices are just right. Oil change, tires balanced and oil change all in less than an hour. Tanner, Coty and Landon did a real good job of getting me in and out...Thanks guys!!!”
Melissa Griffin
Jun 17, 2021 – vernon, FL
“I have used Tuffy for the past four years for all my automotive repairs and service. You can trust them to be honest and only do what is needed. I will continue to use Tuffy in the future. I go to the store on 98 and have confidence in Gary the manager and Darrell a service representative. Gary knows cars and treats his customers in a professional manner.”
Carl Hall
Jun 13, 2021 – Panama City Beach, FL
“Landon was the best attendant and serviced my car very quickly! Appreciate his hard work and amazing quality of service. ”
Tess Rowland
Apr 25, 2021 – Panama City Beach, FL
“Recently on vacation in PCB and came out to the parking deck to find a screw in my tire and it had gone completely flat. It gets better....then, and only then, did I learn that my 2020 car did not come with a spare tire. Immediately found Tuffy's online and they were closing in an hour and, to say I was distraught, would be an understatement. The guy who answered the phone was less than pleasant but said he would try to work it in that day because I was scheduled to leave town the next morning. Upon arrival, I had the pleasure of speaking with Fred Hodges, Asst Mgr. The place was crazy busy and an irate customer was yelling at Fred. He was able to quickly gain control of the situation and treated me with utmost kindness and, by far, the most superior customer service. My car was ready by the time we ate dinner and I was back on the road. 5/5 stars for Fred Hodges!! Thank you!!”
Christi Schafer
Apr 22, 2021 – Atlanta, GA
“Fixed my automobile promptly and handled it all with care. Very happy and will use again.”
Christine Roche
Mar 18, 2021 – Battle Creek, MI
“Tuffy's is our go-to place for tires and car repairs. They always take good care of us and our cars!”
Maureen F
Mar 15, 2021 – Santa Rosa Beach, FL
“Great service! Here on vacation and truck started acting up running bad, called all Ford garages in area, fastest they could yet me in was 2-3weeks just to look at it, I needed to go back home in a few days, my wife found this place on a google search, she requested service online and got an appointment the next day, they immediately sent me confirmation to bring in at 130 next day! Wow what a difference in ability to get your vehicle in, dealerships are loosing touch, they got it in and within 3 hours they had it going, the coil pacs burned out, Ford had replaced them a few thousand miles before, guess Orem is not always better ☹️, these guys are very professional, friendly, knowledgeable, everything you would expect! I highly recommend them!!!”
Jack C
Jan 14, 2021 – Spring green, WI
“Fast professional and friendly.”
Steve White
Dec 31, 2020 – Panama City Beach, FL
“We are from out of town and had a nail in our tire. I was expecting them to say I needed a new tire. Instead they first tried to plug it. It worked!!! It was fixed and I was out in 15 minutes. Fast, honest, and efficient. Great work! Thanks guys. ”
Kim W
Dec 30, 2020 – Kennesaw, GA
“My best friends car broke down the cv axle locking pin broke off and Gary Godfrey and his staff were amazing, he sent his driver to another town to get the part and had the car up and running in 3 hours so we could finish our trip. We are very thankful for this business he was very honest and explained everything so we could understand it. We are from Ohio and were traveling to Kissimmee Florida and without Mr. Godfrey and his staff we would of been stuck. ”
Victoria Panning
Dec 26, 2020 – Van Wert , OH
“I have been a customer of Tuffy Tire in PCB for the last three years. Work is always performed at my expectation and at a reasonable cost. I have other options for service but choose Tuffy because of good service.”
Carl H
Oct 13, 2020 – Panama City beach, FL
“The Tuffy Team on back beach road have serviced our 4 vehicles for over 10 years and they are the BEST... If anyone is looking for a 5 Star Service Center, I highly recommend you check them out... ”
Randy Sheffield
Oct 13, 2020 – PANAMA CITY BEACH, FL
“Excellent service. Diagnosed and fixed timely. ”
Robert Fletcher
Oct 11, 2020 – Panama City Beach, FL
“We were in Panama City Beach for a short vacation when we had a flat tire not far from Tuffy Tire & Auto Service. They quickly installed our spare, ordered a new tire, installed it the next day and has us on our way. Wish you were closer to our home, would use and recommend you to everyone. Darrell and Gary were responsive. Thanks!”
Darlene C
Sep 23, 2020 – Panama City Beach, FL
“Walked in for an oil change on a busy Friday morning. Got right in. Very prompt service. Excellent customer service. Very friendly staff. Waiting area was clean and tidy. ”
Krista Wilson
Sep 19, 2020 – Panama City Beach, FL
“I'm a local, and I had an appointment at 7:30 am for an oil change and tire rotation. It was one first time there. I was in and out by 8:17 am. Great service.”
Darla T
Sep 11, 2020 – Panama City Beach, FL
“Tommy was super nice and knowledgeable. He did an outstanding job explaining what needed to be done and why. He is a great asset to your company. The guys at the desk were nice as well. ”
Mary Rainelli
Sep 04, 2020 – Panama City Beach , FL
“I brought my vehicle in today and was extremely impressed with the service center. Other auto services were not able to satisfy my needs. Landon was the associate I dealt with over the phone and also at the service. He was fantastic, sincere, knowledgeable and professional in every way. Thank you so much. From now on, I will bring my vehicle to Tuffy. ”
David Luciano
Sep 01, 2020 – Panama City Beach, FL
“Darryl is awesome, very personable and Fred is great too ... They all did a wonderful job in replacing my brakes and tires, all the little petty things I wanted and going beyond to get advanced auto to warranty my battery after having to jump it off several times ... Thanks guys, see you again!!!”
Deborah C
Aug 23, 2020 – Panama City Beach, FL
“Awesome staff, great, friendly service and fair prices. Will definitely return.”
Sandi Newsom
Aug 02, 2020 – Panama City , FL
“Very friendly and helpful. We were on vacation and needed to replace a tire they got us in and out very quickly. I have never had said quick service. Would recommend them to anyone needing their services.”
Debra HALE
Aug 02, 2020 – Daleville, AL
“We came in to Tuffy's after having issues on work done by another shop in PCB. Tuffy's fixed the problem, went above and beyond to make sure the issue was corrected WITHOUT selling us parts or services we did NOT need. We will only be using them in the future for all our car service needs. I highly recommend them and am THANKFUL for their honesty and hard work. ”
DeAnna G
Jul 31, 2020 – Panama City Beach, FL
“The Back Beach Road Tuffy's has always delivered good workmanship and great customer Service.”
Dennis Kelly
Jul 29, 2020 – PANAMA CITY BEACH, FL
“Was on vacation this past week, and the hub bearings went out on my 2013 Ford F-250. Took it to Tuffy, and they checked it out, and had me back on the road the same day so I could enjoy the rest of my vacation. Very nice and respectable employees, and reasonable prices. Also give discounts for first responders. Would take my vehicle back to the anytime. Wish they had one closer to my home. ”
Josh Aycock
Jul 26, 2020 – Panama City , FL
“I was on a trip to Panama City with a group of friends and as we were headed to dinner the second night there, my car just quit. Wouldn't turn over or anything. I got a tow truck to come pick it up and he suggested I let him take it to Tuffy's and I am SO GLAD he did! They are so professional! They called when they said they would and worked so hard to make sure that I was able to take my car home when it was time for me to head home. I am SO thankful for their hard work and professionalism! If you are ever in need of auto services while in PCB I highly recommend Tuffy's!”
Lindsey W
Jul 22, 2020 – Florence, AL
“We were on vacation and had vehicle trouble. Sales Associate Darrell went far and beyond his call of duty to help with getting my vehicle repaired and working thru the warranty company. Very professional and in timely manner. Strongly recommend to anyone. ”
Bruce G
Jul 20, 2020 – Dalton, GA
“Daryl, Gary and crew were extremely helpful in a difficult situation for me. As a vacationer my vehicle broke down on a holiday weekend unfortunately. Had to it towed to Tuffys and they had it back in less than 2 day (I expected 4-5 days). Even though I couldn’t pick it up for over a week they were very kind and very helpful. Definitely recommend for any auto needs”
Dustin James
Jul 17, 2020 – Warner Robins , GA
“I live in PCB and have all my work done at Tuffy in PCB. They do good work, are friendly and professional, and are competitively priced for their work. I would rate them in the top 2% of all shops I have used for car repairs.. ”
Carl H
Jul 15, 2020 – Panama City Beach, FL
“I work out of town a lot and we always depend on tuffys for any problems that my wife has with her Tahoe. Great service and great people ”
Randy Simpson
Jul 10, 2020 – Panama City Beach, FL
“Tuffy on Back Beach Rd is Simply the Best... 5 Stars all the way.... Good Job”
Randy Sheffield
Jul 01, 2020 – Panama City Beach, FL
“I cannot day enough good things about the people at Tuffy’s! We were 8 hours away from home and our tire kept losing pressure. They were so fast and helpful. If I’m ever in PCB again and have car issues, I will definitely be going here! ”
Sabrina Roberts
Jun 29, 2020 – Mount Juliet, TN
“We blew a tire in Eufaula Alabama limped into town on the spare Gary ordered us a tire it was in next day back on the car and we were ready to go, thanks a lot for the excellent service!”
Dale Berrong
Jun 19, 2020 – Woodstock , GA
“First time to use this location. Made an appointment for oil change at 12:00 pm. Place was extremely busy, but my car was on the rack by 12:10 and out at 12:35. The technician found two taillight bulbs out and replaced them for $1.99 each, no labor. Had used Tuffy’s in Lynn Haven for the past 10 years, with the same excellent service I received at the beach location. ”
Bob Dardenne
Jun 16, 2020 – Santa Rosa Beach, FL
“It was a long wait, my own fault for not getting an appointment. Very professional service writers, mechanics & management. Clean facility. Thank you for excellent work. I will be back with my other vehicles. ”
Mark Davis
Jun 12, 2020 – Inlet Beach, FL
“While on vacation we had a problem with our F 250 super duty Ford truck. Had it towed to Tuffys and they replace the starter and ignition switch. After completion of that problem we took it back home and when we got up the next morning it would not crank again. We took it back to Tuffys and it needed a shifting cable which they replaced free of charge. Truck is running fine now thank you very much.”
James Sofge
Jun 10, 2020 – Yulee, FL
“Ran over a nail the night before I was to leave going back home..called several places they told me it would be later that day before they could get to me.. call Tuffy’s... they got me right in..Fix my tire and i was on my way home.. they were very great to work with.. I really appreciated them helping me out..”
Jennifer Skinner
Jun 07, 2020 – Oxforr, AL
“My wife was traveling through Panama City Beach and the truck just quit. She told me where she had stopped, I told her there was a repair shop around I has seen before. I call the Police Dept. just to make sure she was not in traffic. She said the patrolman said all there units goes to Tuffy right behind her. He called a tow truck and the tow truck driver said all there personal and private vehicle's goes there. When I arrived the tech already had diagnosed the problem and had found a new part. They even let her sit inside the AC with the dog until I got there. This was in the afternoon, they called the next morning letting me know the truck was ready for pickup. Fuel pump went out, so they had to drop the 26 gallon tank full of gas. My wife was very impressed with how nice the Guys were to her and the Dog. I was very, very surprised how fast the repair was and how professional, but still kidding around all the guys were. Like all the other reviews, I wish they were closer to me as well. ”
Robert Griffin
Jun 04, 2020 – Destin, FL
“This was my first time going to Tuffy and I will definitely be returning for future needs. I had a flare tire and out of 4 different places I tried they were the only place that had my tire size and could get my car in the shop when I got there. I went from getting 1 new tire to getting all 3 done that I need, plus a wheel alignment and an oil change, all this done in under 2hrs and at a better price. The guys there were very professional and helpful especially Fred who helped me from start to finish. It was a great experience! Thank you!!!”
Stephanie R
May 31, 2020 – Panama city beach , FL
“I came in as a walk in and they saw me immediately. Was told it would be about an hour. I was out of there in 40 minutes.tire repair , balance two other tire checks. Very fair price. Absolutely pleased.”
Steve White
May 29, 2020 – Panama City Beach, FL
“I had a flat while visiting PCB. Roadside service attempted to plug the tire but the hole was too big. He recommended Tuffy and said they would treat me right. I called them frantically 40 min before they closed. They told me to come on in and as soon as I pulled up these guys were on it! Like 5 guys working together to repair the tire, replace the spare, searching for a replacement if it couldn’t be repaired, etc. Luckily they were able to repair it for a very low price and we were able to travel home safely the next day. Great group and not one single person seemed put out that I had rolled in right before closing! If I lived there, they would have all my business. Thank you all so much! ”
Susan Salley
May 08, 2020 – Crane Hill, AL
“The Covid 19 affected much of our lives...including servicing our vehicles. As travel bans were lifted we headed to the beach! Once arrived we attempted to get an overdue oil change only to find some businesses were still following distancing guidelines. We called Tuffys and was able to get in the same day. The staff was very friendly and I was in and out in a timely manner. I got tire rotation and oil change for under $40! I found coupon online. I would definitely go back! ”
Will Rogers
May 07, 2020 – 1606 N Chester Rd, TN
“Very quick and efficient service. Will Definitely return. Thanks ”
Frank Purvis
May 06, 2020 – 198 Somerset bridge rd, FL
“I have been a customer of Tuffy Panama City Beach for the past three years. They recently installed a new transmission in my 2002 Jeep. They kept me notified of the status of my repairs and took excellent care of my automotive needs. I would recommend them for any type of automotive repairs and tire needs. I would rank Tuffy Tire and Auto of Panama City Beach in the upper 5% of automotive repair shops that I have ever dealt with in my 58 years of automobile ownership.”
CaRl H
May 03, 2020 – Panama City Beach, FL
“2 years in a row I had a flat tire and went to Tuffy's. the service was outstanding and the prices fair. Both times they were very busy but managed to get us on the road again in a very timely manner. Wished we lived closer or that we had a Tuffy's at home.”
Rick M
Mar 16, 2020 – panama city beach, FL
“Awesome service and courteous staff. Will definitely recommend this place!”
Sandi N
Feb 23, 2020 – Panama City Beach , FL
“The guys at Tuffy were very helpful and provided great service. They found a slow leak (nail) in my tire which couldn’t be fixed so they switched out my spare tire and installed it. They didn’t even charge me, Thanks guys!!”
bob linning
Feb 22, 2020 – cary, IL
“Excellent team. I have used this location for many years and Gary and his crew have always gone the extra mile in taking care of all of my vehicles. ”
Penny Sexton
Feb 20, 2020 – Panama City, FL
“I have been coming to Tuffy on the Beach for years... Gary, Darrel & Tommy are excellent service providers. They have taken great care of my two cars and I appreciate them ! - P. Gill”
philip gill
Jan 27, 2020 – panama city beach, FL
“Gary and the Tuffy team are absolutely AMAZING! The best customer service i have ever experienced at auto shop...the work they did was wonderful for brakes and oil change. The price was way better than other quotes. I am more than pleased with Tuffy PCB! I will never go anywhere else for auto care service again!! ”
Deb B
Jan 07, 2020 – Panama City Beach, FL
“Very efficient tho amount of cars parked in lot would lead you to believe otherwise. Fred attended us and he was new to the job but we would not have known if we had not been told. Will recommend to all my friends.”
Trena Cook
Dec 20, 2019 – Panama city Beach, FL
“Came into Tuffy Tire in Panama City Beach. For tire repair. Service was excellent. Nice people that do good work. ”
Brandon B
Sep 05, 2019 – Burnsville, NC
“They were so awesome I went to Tuffy's to get my AC fixed two years ago. They did an excellent job. They worked with me on payments. I just had a problem with my fuel system they fixed my car. They are awesome!”
Cynthia A
Sep 04, 2019 – Santa Rosa Beach, FL
“Gary Godfrey, Mgr of Tuffy Tire & Auto on Back Beach Rd gets 5 Stars for the Great Team he has built. I 100% recommend the back beach rd Tuffy for any auto repairs...”
Randy Sheffield
Jul 23, 2019 – Panama City Beach, FL
“As a rural mail carrier, my car takes a severe beating every day. Tuffy is my go-to for fast, quality service at a fair price to keep me on the road and working. They do a great job! ”
Steve S
Jun 29, 2019 – Red Bay, FL
“We were in town for vacation,and had an engine problem. We got there about an hour before closing time,and had to wait till the next day to get repairs. The guy working behind the counter(can't remember his name) personally drove my son and me to our condo. Thank you for going above and beyond for two country boys.”
Jamie Dawson
Jun 22, 2019 – Elkmont, AL
“I can only wish that this Tuffy Service Center was closer to my home. Really have I had such prompt, friendly, and competent service. I was towed in on a Saturday afternoon and by Sunday noon they had me up and running. I recommend them highly for anyone who is in the Panama City Beach Area! ”
Larry W
Jun 11, 2019 – Auburn, AL
“I can only wish that this Tuffy Service Center was closer to my home. Really have I had such prompt, friendly, and competent service. I was towed in on a Saturday afternoon and by Sunday noon they had me up and running. I recommend them highly for anyone who is in the Panama City Beach Area! ”
Larry W
Jun 11, 2019 – Auburn, AL
“I am visiting from IN and had to have a tire replaced. I found Tuffy Tire & Auto Service on line. Tony Skaggs gave me 100+ in service. He had Shawn check the flat tire. Then Tony ordered a new tire and had it installed on my car. This was excellent service. I would recommend Tuffy Auto & Tire Service in Panama City Beach, FL. Thanks Tony and Shawn!”
Bob D
May 30, 2019 – Panama Beach City, FL
“Tony and Shawn did a great job helping our family with tire issues.Highly recommend. Southern service with smiles.”
Shannon O
May 26, 2019 – Panama City Beach , FL
“Tony was great. Flat tire on checkout day. Got a new tire and service was outstanding. This is the way service should be everywhere ”
David M
May 26, 2019 – Panama City Beach , FL
“I had an appointment at 8 to have 4 new tires. I would like to give a Thank you Tony, Daryl and the gentleman that did my tires. Very good customer service. ”
Tara B
May 18, 2019 – Panama City Beach , FL
“Spring break ‘19. After a week in PCB, we loaded up and was ready to head home when my 2016 GMC Terran started making a terrible noise. I called Tuffy and spoke to Gary. I was in bit of a panic. He told me bring it on in but they was booked with appointment and would work me in soon as possible. It was my alternator belt, it was shredded. They didn’t have my belt but got one deliver and had us back on the road in an hour and half! These guys were amazing! I highly recommend. ”
Kacey W
Apr 06, 2019 – Tompkinsville , KY
“Tuffy was professional, quick, and easy. I’ll definitely take my car back for any repairs ”
Kim N
Apr 01, 2019 – Davis , FL
“My battery died without warning on a trip out of town. I got a jump start and drove all the way home without turning the car off. Called Tuffy's when I got close to home to see if they had a battery for mu car, they did, and I was in/out in 30 minutes. Great service! Thanks.”
Martha Claussen
Mar 08, 2019 – Panama City Beach, FL
“Tuffy on Back Beach Rd.... Manager Gary...The Absolute Best Team and Service ..... 5 Stars”
Randy Sheffield
Mar 07, 2019 – Panama City, FL
“Gary and his staff were very friendly and provided excellent service!! I will definitely be a repeat customer!!”
Patsy L
Dec 08, 2018 – Panama City Beach, FL
“these guys represent the best in quality, and service at a great price....have used them for 2 years and am always pleased with their work....and extremely good customer service.....they explain work very well...present options....and get your car back fast.....they also give a discount to Veterans...that is appreciated.....absolutely FIRST CLASS business...”
myles fisher
Dec 02, 2018 – panama city beach, FL
“Quick and courteous service. Great communication. Will repeat. ”
Charles M
Dec 02, 2018 – Panama City beach, FL
“After scheduling an appointment online , I was immediately called letting me know there may be a longer wait time to get my car back due to the high volume of repairs needing to be done on other vehicles. However , after dropping my car off over night , my car was ready the next day ! I was very pleased with the service as always ! ”
Victoria Z
Nov 30, 2018 – Panama City Beach , FL
“The guys at Tuffy PCB location ( Josh, Gary. Darren, Brandon) did a great job helping me fix my Car with engine issues. They were easy to deal with and communicated the problems clearly and went out there way to find the best solution. They even recommended the their zero interest credit card to help make the payments manageable. I would recommend them!”
Frank P
Nov 25, 2018 – PCB, FL
“Recently, my family and myself were in Panama City Beach for vacation. The day before we were scheduled to leave for home our car overheated. The great staff at Tuffy's was able to get our car in late the same day, determine the issue and they had everything fixed the next day.I would definitely recommend Tuffy's because they have a great staff and take fantastic care of their customers.”
Bruce J
Sep 30, 2018 – Marietta, GA
“Gary and the entire team at Tuffy Tire & Auto on Panama City Beach Parkway are by far the friendliest people you will ever meet at a service center. My name is Tim and I have lived in PCB since 2007. It's hard moving away from people you have trusted to work on your vehicles for years, but when given a chance to come home, you take it. It was hard to pick someone that I trusted to be upfront and honest about issues with my vehicles. And then came Gary and the team at Tuffy's. The day I met Gary, I knew I had just struck gold. Since that day I have spent thousands of dollars on all my family's vehicles and not one time have I questioned any of the work that has been performed. Not only will the team take the time to talk to you about the problem, but they will show you everything that is going on with it. I have had service appointments done, automatic window devices changed out, engines replaced, transmissions replaced, entire brake systems done, shocks, tires, if it goes on a vehicle, trust me, it's been worked on or replaced. I have never been pressured to do any work I didn't want done. I can talk for hours more, but I will stop and say, whether you live here, visit here or just traveling through and need some advice or service, you will not go wrong by stopping and talking to Gary and the team. They will always go the extra mile for anyone. You will be glad you did, I was.”
Tim p
Aug 20, 2018 – Panama City Beach , FL
“It's hard to find this kind of service anymore. Everyone I met there over the past 5 years seems to be friendly and happy with their work. I always find it a good experience when I return there for service whether it be routine or major work to be done. ”
Joe Gillespie
Jun 30, 2018 – Panama City Beach, FL
“Thank you to all the guys at Tuffy's, we were on vacation 250 miles from home and our vehicle alternator goes out and they were very ready to help us get back on the road, we so appreciate their kindness in this stressful situation. Awesome folks!!! thanks again.”
SHANE S
May 29, 2018 – OXFORD, AL
“An unfortunate thing happed while our car was being worked on. Tuffy Tire and Auto stepped up and took care of the situation in a timely manner. We were pleased with how Tuffy management handle. ”
Don B
May 03, 2018 – Birmingham, AL
“These guys are amazing efficient, reasonably priced! Excellent customer service. If you are vacationing in Panama City and need anything done to your car this is the place to go! ”
Jane U
Apr 26, 2018 – Indianapolis, FL
“My son’s engine blow out and was towed to your location. Since he’s in the Air Force, his free time is limited, so Gary and I spoke directly about repairing my son’s vehicle. Gary did an outstanding job with helping my son. Since I’m in California, Gary and I took care of everything over the phone. The repairs were done quickly, but most of all, my son’s vehicle is running better than before! We are very pleased with the work and very thankful that my son was towed to your shop. Excellent service! Thank you once again! ”
Francisco D
Apr 25, 2018 – Panama Beach, FL
“I have complete trust in these guys on back beach. Honest and straight forward. Hard to find honesty in Bay county. ”
Dan S
Apr 15, 2018 – Panama city beach , FL
“I have used Tuffy on back beach road for almost 9 years, Gary and his team have maintained 4 vehicles for our family, tires, major engine work, air conditioning, belts, hoses, oil change and brakes, you name it and they can do it at a 100% satisfaction rate. I highly recommend them...”
Randy S
Apr 10, 2018 – pcb, FL
“Had a leaking front tire needed a tire ASAP CALLED Tuffy’s and got tire price quote. When I got there cars all over coming out of bays Thought this would be a long wait. Was surprised when they Jacked up my car outside and put new tire on in an hour. And I was on my way. Very pleased”
Chris B
Apr 07, 2018 – Panama City Bch, FL
“i stopped at tuffys for 2 new tires. it was on the spur of the moment. i am from up north. i was in and out in about an hour. what i liked was the professionalism of everyone in the shop. and how nice everyone was to customers and each other, meaning the employees. they were great and did excellent work. thank you”
peter b
Mar 18, 2018 – torrington, FL
“Great service and great people. Out of town and we had a nail in our tire Gary the owner fixed us right up. We enjoyed just being there even with a almost flat tire.”
Ed D
Feb 25, 2018 – Roopville , FL
“I had brought my BMW X3 to the dealer in Ft Walton Beach for a warranty repair. They noted that the valve cover was leaking(this defect also had occurred previously). The price quoted to repair this problem was about $950! As a bonus, it also included a free carwash. I brought the car to Tuffy and they fixed it in one day for half of that amount. That included completely cleaning and degreasing the motor. Unfortunately, no free carwash. ”
Michael L
Feb 09, 2018 – PCB, FL
“Bought a new Range Rover called here to see if they’ll have the parts since it’s brand New and they said, bring it down we will verify so we did and they said yes we have that oil and filter and so I set a appt for 9am Saturday. I arrived at 8:40am and set there waiting till 12:02 when I was told we can get the filter , sorry may want to go to Jacksonville he says lmao just take your Range Rover to walk Mary people they get their filters from Advance auto too. ”
Mike N
Jan 13, 2018 – Panama City beach , FL
“Gary Godfrey, Mike Williamson and the entire "Team" at Tuffy's - Panama City Beach are amazing. They goout of their way to solve all your automotive needs.I have dealt there several times and have never ever been disappointed. Tuffy's is my go to shop for all my automotive needs. You should make it yours as well”
Murray L
Jan 12, 2018 – Woodstock, FL
“I would like to send out a sincere thank you to Cody Harris! Cody noticed that I had an alarming "noise" coming from my brakes recently. He felt it was serious enough to park my 2010 Jeep and discontinue driving it for safety reasons and have it towed to the shop for further inspection. If not for Cody hearing "that noise" I could have lost my brakes completely and been in and/or caused a serious accident! When Cody and his manager Gary looked closer into the issue the next day they couldn't believe that the local dealership I had been to just a month back for an "all points check" did not feel my completely worn back rotor was of concern? Thank you Cody for putting your customers and their vehicles safety first! ”
Stacey Martin
Nov 20, 2017 – Panama City Beach, FL
“In my previous review I referred to the manager as Jeff sorry I was wrong the Manager I dealt with was Gary.Super nice and helpful guy.”
Tim W
Oct 10, 2017 – Pulaski, TN
“On vacation went to another tire place that morning they said it would be late morning/afternoon just to take a look at.I understand they have appointments before me and that’s fine not slamming there business.While I was waiting I called Tuffy Tire down the road and Mike said bring it right in and we will take a look at it.I indeed had a nail in my tire but my tires were to far gone to repair the the tire.They quoted me a price to replace no hassle.While I was waiting for my car to get done a lady came in with her little boy and said she thought she had a cat in her car somewhere she could hear something but couldn’t see it and all Jeff(the man behind the counter)said was “Let me fill out and invoice and I will have a guy take a look”.He was a nice as he could possibly be.She went nuts cussing him and told him to suck a fat one and stormed out.Jeff was doing what he was supposed to do if he would have sent a guy or even he would have went out and a rabid cat,possum or raccoon attacked one of the workers without the proper paper work.The lady and she was a young lady was completely out of line.Jeff held his cool and let her show her tail in front of all the customers.”
Tim W
Oct 10, 2017 – Pulaski, FL
“SAVED MY DAY,FIXED MY WATER PUMP PROBLEM OVERNIGHT.GREAT PEOPLE.IF OUTER TOWN PEOPLE HAVE CAR TROUBLE BE SURE TO CALL TUFFY'S”
chester w
Oct 09, 2017 – tucker, GA
“I highly recommend the Tuffy pro's, Gary and the entire team do 5 star quality work. Randy”
Randy S
Aug 21, 2017 – pcb, FL
“As an out of state tourist(Southaven MS), I found myself with my vehicle needing repairs before I headed home. I needed to leave the next morning. Although all the bays were full, and the lot backed up with other vehicles, they saw the urgency of my needs. They took my car in the first bay that came open and got me going. Many thanks and my heartfelt appreciation to the men at Tuffys.”
Baarry C
Jul 14, 2017 – Southaven, MS
“After breaking down during family vacation I had my vehicle fixed by this amazing crew. They truly went above and beyond to get us on the road again. If you need a mechanic I'd recommend Tuffy's. Thank you so much for your services. ”
Devon S
Jun 26, 2017 – Lebanon , KY
“I would like to thank service manager Phillip Moore and his team for their expert dianogistics of my brake concerns on my 2011 Ford Escape. They were able to correct the problem and have us out the door in less than 2 hours ensuring our safe return back to Canada. He also was able to explain how to maintain correct activation for adjustment of the rear brakes. I would reccomend their facility to any one needing automotive service. Thankyou Jim Landon”
Jim L
Apr 15, 2017 – Castleton, FL
“Gary and Mike having been taking car of our cars since they opened up and they are the best. highly recommend them”
Nathan h
Apr 04, 2017 – panama city beach, FL
“Every parent with a college kid headed in their car to Panama City for Spring Break needs to read this. Our Son drives a 2003 Toyota 4Runner. On the last part of the trip down from North Carolina with his 3 friends his engine developed an undetected, but bad oil leak. It never got to the point that is caused the oil pressure light to come on, but the next morning there was a large pool of oil under the car. He called AAA, after calling home, and they towed it to Tuffy Tire and Auto. I had never heard of Tuffy so I read the reviews and felt better, but still apprehensive I called them. I ended up talking with Gary. The leak had been very large and the entire front of the engine was saturated in oil, the serpentine belt was trashed, the alternator was dripping oil from the inside and many other component's were damaged. They refilled the engine with oil to see where it was coming from and narrowed it down, but It took over a day for them to get it disassembled to the point they could nail it down. It turned out to be a leak at the upper oil pan, which appeared to have a manufacturing issue that finally surfaced. To make a long story short the total repair was nearly $4,000. The parts weren't that bad, considering I had him replace a bunch of parts beyond what was damaged, including the timing chain/guides and water pump, thermostat, etc. When you have the engine that far apart you take care of these things. His 4Runner is 4 wheel drive, so getting to the upper oil pan involved removing the front axels and front differential, as well a bunch of other things so the labor was the big part of the job. Gary walked me through the entire process. I'm an engineer and have done my share of mechanical work through my career and working on my own cars. Gary was great, and I had every confidence the work was being done right, and that they were treating me fairly. 2 messages here. AAA is well worth the cost, and reliable, and if you have a child in Panama City Beach you can trust Tuffy Tire and Auto. These guys actually care about you when you have a problem on vacation.”
Jay W
Mar 26, 2017 – Waxhaw, NC
“I was visiting my sister here in Panama City Fla. and picked up a nail in my tire. It was not leaking but of course did not want to get back on the road to Texas and have a flat to deal with. Phillip Moore worked me in on a busy Saturday morning. It turned out the nail had worked it's way out and did not puncture the tire. They showed me the problem and recommended I just keep an eye on it for the few days we had left here and bring it back if it did start to leak. They sent me on the way and did not charge me anything. I would recommend these guys to anyone. They are honest, competent and very friendly.”
David S
Mar 19, 2017 – Magnolia, TX
“Gary and Tommy are amazing! They are always busy but the customer service and the quality make it worth the wait! I have been driving out to the beach for years just to have them work on my cars!”
Noel K
Mar 17, 2017 – Panama City, FL
“My truck started making noise on our way to Florida from Toronto, so I parked the trailer and took it into Tuffy's in Palm City Beach. Turns out it needed some pretty serious work, but the techs kept the costs low and had me out the door with plenty of time to spare. Great shop, great staff. ”
Phil M
Mar 16, 2017 – Acton, ON
“I only trust this shop to do my work on my vehicle's!!! the staff is always straight forward, honest, and always looking out for the customer. I've brought in many cars for many years and they have always went above and beyond for me. Brian, Mike , Gary and the great staff here will always have my business and I will refer others here!!! thanks guys for everything. God bless!!!”
tyler butler
Feb 20, 2017 – Panama city beach, FL
“Wow!!!! Tuffy's is the best choice for service in PCB!!!! I get an oil change here every year when I pass through PCB. My first experience was so positive, I won't miss this place. Again, this year, they were wonderful. The staff always makes you feel welcome. The gentleman who changed the oil came in and sat with me to chat about my car. He said I would be needing a transmission fluid service. I was surprised because I have had that done twice recently. He explained why it still was a bit dirty. I left so happy I could jump and click my heels. The first flush was at my favorite independent garage. Not long after, my favorite dealership said it needed to be done. I was perplexed because it had just been done, but I had it done again because I am in for the long haul with this car. I have over 145,000 on my car and I take very good care of it. I didn't understand having to get the trans flushed twice....but after the kind and patient explanation, I am a happy camper. It is wonderful to be able to trust service!!!! Tuffy's should be the only choice for all your service needs in PCB!!!!! ”
Renee H
Jan 24, 2017 – Detroit Lakes, MN
“Service is next to none! Pricing very reasonable too. Staff is super friendly and professional.”
webb c
Sep 26, 2016 – panama city beach, FL
“We were in Panama City Beach, FL the week of 4th of July 2016 vacationing from Texas. My Mitsubishi Montero started overheating. I called four other shops first and of course they were all busy due to the holiday week. I finally called Tuffy and they were still able to accommodate me even when they were busy. They diagnosed the problem and fixed it the next day. We were able to enjoy the rest of the week and drive back to Texas. Thanks to Tuffy Panama City Beach for the excellent and professional service.”
JESUS F
Sep 25, 2016 – HIGHLAND VILLAGE, TX
“I would recommend them for any of your vehicle needs. Gary and his technicians are very trustworthy and friendly. they took care of my problem and had me back on the road at a reasonable price. I would give them a 5 star rating. thank you Gary and crew. ”
Joey
Aug 28, 2016 – Lyle, FL
“Professional and honest. My go to for repairs and tires. Very happy. D-”
Danny F
Aug 20, 2016 – Santa Rosa Beach, FL
“I had .intermittent noises which was hard to duplicate. I asked Tuffy to do a safety inspection and look for the noise. They (Andy) found one source immediately and fixed it. To find the other noise Andy rode with me to find it. While the ride failed to identify the remaining noise, I was encouraged to bring it back in if I heard it again. Several days later it reoccurred and I brought it back. Andy quickly determined that an engine belt was occasionally rubbing on a plastic shield and fixed it without additional charge. The car has been noise free for more thn a month. ”
Mike G
Aug 14, 2016 – PCB, FL
“Great service, I Got right in for an A/C inspection. Problems were quickly identified and I was able to come back at a later date for installation. Problem with the A/C are gone, very happy with Garry and his entire crew. Thanks ”
Bill D.
Jul 15, 2016 – Panama City, FL
“Wow. I can't say enough good things about the service we received at Tuffy Panama City Beach. Friday afternoon on July 4th weekend we were headed back to Atlanta after our vacation and the water pump on our GMC Yukon blew. Our car was loaded with all of our bags and we had our bikes on a bike rack. There were no rental cars available and I had no idea how we were going to find a place to stay and manage to get our belongings to and from the service center. The assistant manager and Clyde (our service tech) agreed to stay late and fix our car so that we could make it back to Atlanta without the hassle and expense the overnight was going to cause. Their prices were reasonable, they had all the parts in stock, everyone was super friendly, they were very knowledgeable and they stayed late to fix our car. I don't see how you could possibly do better than Tuffy PCB for car service.”
Scott W
Jul 02, 2016 – Marietta, GA
“When you are 10 hours away from home with car troubles...its nice to find a trustworthy place for repairs. Gary, Brian, Mike and Clyde were super in meeting our repair needs. They now even seem like friends that we will visit again at Tuffys on our next Fl vacation. If your vehicle needs help in Panama City Beach go see the helpful folks at Tuffys.”
James D
May 22, 2016 – Somerset, FL
“Tuffy is the best place for great service and great value. All the staff are polite and helpful and clearly put the customer first. Tommy, the technician who looked after my vehicle was great, courteous and very informative. Highly recommended. ”
Andre C
May 18, 2016 – Panama City, FL
“You all did a fantastic job. Your staff were so helpful and kind . Without any notice you had my car in and out in timely fashion thank you bunches Rhonda ”
Rhonda S.
May 04, 2016 – Panama City Beach, FL
“I live in Largo FL now but waited till my next trip back to PCB to have my truck worked on. Why! The people at Tuffys in PCB are honest and friendly. They don't repair what doesn't need repaired and tell you upfront what is needed and the cost... I highly recommend them to all who ask. ”
Valerie D.
Apr 26, 2016 – Largo, FL
“I LOVE THIS TUFFY! I have had multiple issues with my tires and they always save my day. The managers are wonderful and Tommy the mechanic is a gem! I just bought 2 tires and am looking forward to purchase more in the future! THANK YOU GUYS! ”
Whitney P
Apr 11, 2016 – Panama City, FL
“Thanks to Gary, Mike and Jesse for their professional approach to our repair. This was a major repair and they completed it in good time and honored the pre-determined quote. Very pleasant to deal with and glad the repairs were done so we can enjoy the rest of our southern vacation. I highly recommend this location for good service and fair pricing.”
Ken C
Feb 01, 2016 – North Bay, ON
“I brought my 2005 Jaguar S type in as the steering was making a squeaking noise. I looked at the forums on the web and then contacted Gary at Tuffy's . He knew of the problem and the quick fix was an additive. I set an appointment and when I arrived my car was immediately and professional dealt with. It is now back to what it was and I was charged a 1 hour labour charge and the additive for $90. When you drive a Jaguar you need to b careful where you get service as some will automatically add some unnecessary cost. I would recommend these guys anytime. And as a tourist I am especially impressed with my treatment. Thanks very much. ”
Terry L
Jan 25, 2016 – Toronto, ON
“Mike and the team are great, they have worked on my car and a friends, they towed my car for a very reasonable price, after pricing the fix i decided the car was beyond repair as it had 320k on it, so i donated it to Goodwill, Mike sat the car in their lot until Goodwill came to pick it up, I always advise people around here to give Tuffys a try, they are good people.”
daniel l
Jan 15, 2016 – santa rosa beach, FL
“I was visiting relatives in Destin and Port St. Joe recently and noticed a roaring on the left side of my vehicle. After many phone calls and worry, I took it into Tuffy Panama City Beach to have it checked out. I have never met a friendlier or more professional office and business. Gary and Mike made me feel very comfortable and went to great lengths to make sure the car was checked thoroughly. Upon an extensive check, they found a left wheel bearing needed to be replaced. They read over my extended warranty with Honda and since I was close enough to a Honda Dealership, I would have to take it there for repair. They were very cordial, professional and courteous to me and every other customer that came in while I was there. I would definitely recommend Tuffy Panama City Beach to anyone with a car problem in that area. Thanks to everyone there that helped me through this trying time. Praying blessings for you all and your management.”
JoAnn H.
Nov 01, 2015 – Tampa, FL
“What and extremely friendly and honest staff! Great experience I could not have asked for better service.”
Heather W
Jul 28, 2015 – Shelbyville, IL
“Drove down from Louisville without AC. Someone recommended Tuffy. Professional service. Found the problem and fixed it. Within 75 mins. We come to PC Beach frequently. We are glad to have a responsible establishment in case of car trouble. ”
Marsha A
Apr 16, 2015 – Panama City Beach, FL
“Gary and the guys at Tuffys not only fixed the leaking oil pan gasket, but gave me a ride home (thanks Clyde) and had a very nice guy pick me up in the morning, as a local these guys are who i would recommend to guests and visitors, honest guys, great mechanics, the best in PCB, wiil definately return when mechanical work is needed, thanks again Gary.”
Dan L
Mar 01, 2015 – Watersound, FL
“If you are a snowbird, like we are, and you run into car trouble and need an honest shop, this is your place. We had been at our rental townhome only a couple of days when I discovered the battery to our 2007 Buick LaCrosse was dead. I did some checking on the internet for reliable and honest shops and after reading bad reviews on most of the ones close to us, came upon Tuffy's in Panama City Beach, a 15 mile drive. Had the car towed there and they replaced the battery and did an electrical systems check. Drove the car home and it was dead the next morning. Called Tuffy's and THEY had it towed back to them, this time replacing the alternator. Some might question how i could be satisfied. Well, I checked their pricing by doing my own research, and the costs of the repairs was spot on with what it should have been. Thanks to Gary and his crew. ”
Mike D
Jan 09, 2015 – Kansas City, MO
“ In November 2014 I was here in Panama City Beach for the Emerald Coast Cruizin when the shifter cable on my 1955 Chevy Belair broke. I had no idea who to call since we did not live in this area. The AAA website recommended Tuffy, which was located just down the street from the show field where my car was parked. I contacted them first thing Friday morning and by late that afternoon, my car was repaired! Gary and his mechanic Tim went above any expectation that I had. They were knowledgeable, they were nice, and the final price was extremely reasonable. Their customer service couldn't have been any better. Without reservation, I highly recommend this company for your automotive needs. ”
James W
Nov 08, 2014 – Goodlettsville, TN
“I had a flat tire on the way to the beach in Panama City. Stopped at Tuffy Auto Service to check on getting a replacement. Gary the service manager came out and got my bad tire out from under my car. He noticed my other tires were in bad shape also. He priced me 4 new tires and an alignment. I called back home to my tire people and Gary’s price was better than I could get at home. He set me up and explained every step they were doing to my alignment to keep my tires form wearing like they were. Excellent service and the staff were friendly and returned all my calls. I wish they were closer so I could do all my business with them. They made my vacation so much better than it could have been. Great guys!!!”
Scott C
Jul 28, 2014 – Albion, IL
“Panama City location is excellent, we were in town for the weekend, due to head home Sunday but found ourselves with a flat tire due to a leaking tire stem. We pulled into Tuffy, and the parking lot was busy however Gary came right out accessed the issue and said "No problem we will get it taken care of have you on the road within and hour", and they did! Gary Godfrey was kind, professional and treated us(as well as the other customer)s as if we were important and our repaid needs were his top priority. Gary is an asset to the Tuffy Corporation!”
Jen P
Jun 30, 2014 – Tavares, FL
“I had a brake issue on my 2007 Ford 500. Gary, the manager, his new technician, David and the front desk man. Christian, were very friendly and extremely helpful. The service was EXCELLENT and FAST. I am extremely pleased with the fine, fast work and highly recommend this facility and the fine folks working there. Thanks much to them!”
David M
Mar 07, 2014 – Farmington Hills, FL
“I had a brake issue on my 2007 Ford 500. Gary, the manager, his new technician, David and the front desk man. Christian, were very friendly and extremely helpful. The service was EXCELLENT and FAST. I am extremely pleased with the fine, fast work and highly recommend this facility and the fine folks working there. Thanks much to them!”
David M
Mar 07, 2014 – Farmington Hills, FL
“I don't normally do reviews but if I don't give two thumbs way up to Tuffy's tire that would haunt me. I had a minor issue, my mechanic back home left a bolt untightened. All I knew was my car sounded like it was coming apart. Tuffy could have told me anything and charged me out the wazu... They were honest and MORE than fair... Thanks guys”
Daniel R
Jul 31, 2013 – Jackson, TN
“As we were homeward bound from PCB we noticed "low tire pressure". Fortunately Mike Willamson, Asst Manager, and Sean quickly found the puncture nail, and made a speedy repair so we could be on our way with little delay Thanks”
Frank T
Jun 01, 2013 – Gainesville, FL
“While vacationing in PCB our brand new tire picked up a nail. Tuffy Tires told us to bring it over immediately. Upon their close examination, the very helpful serviceman determined the nail had not punctured to tire but rather was just badly jammed between the treads. He corrected the tire inflation level and sent us on our way, absolutely refusing to accept any payment for his time or his help. He would not even accept a tip! We most highly recommend Tuffy Tires and their helpful employees!”
Cammie O
Apr 22, 2013 – Opelika, AL
“When our car sprang a hefty leak in the cooling system on the way to Panama City Beach for a much-anticipated vacation, I was very afraid that we'd become another horror story about tourists being ripped by local mechanic shops. We arrived on a Sunday evening and I immediately started searching for a respected place to get the work done. I consulted local people at the hotel, ran thru the Yellow Pages, ran the Internet and checked into the BBB lists for Panama City Beach and finally decided to go with Tuffy. I was waiting at their door when they opened on Monday morning and I cannot be happier about their immediate concern, helpfulness and professionalism. They checked the car, found the leak in the heater core, and gave me a very decent (considering) estimate for the cost. (And the final bill was NOT "run up!) The entire dash of our car, a 2006 Ford Fusion, had to almost be "gutted" to get to the core but when they were finished, the car only needed a couple of minor "tweaks" to wrap up a very thorough job. I don't believe that I could have gotten a dealer to do it any cheaper or any better and I highly recommend Gary and his crew to any out-of-towners who need auto service when in the area. I do NOT normally give "testimonial" like this but I am making this one because they went out of their way to help us when we REALLY needed it. Trust is hard to give; I'd use them again and want to thank them again for helping out a couple of tourists who were stuck in a bad situation. I recommend them and hope that someone else caught in similar circumstances can be reassured and helped by my endorsement. Respectfully, James H. Winchel ”
Jim W
Sep 29, 2012 – Cincinnati, OH
